We have compiled frequently asked questions from our customers by category.
EXOMERE Frequently Asked Questions (FAQ)
1. How to use the product and home care
This is a question about basic usage to maximize the effectiveness of products in your daily skincare routine.
For a wide area around the eyes • Frequency of use: 1-2 times a day
Eye wrinkle care, nasolabial folds • Recommended: Blue (EGF)
When to use the ampoule • Blue (EGF): Morning • Orange (PDRN): Night
How to use PDRN effectively (for acne-prone and troubled skin)
1. Aroma Healing Mist 2. PDRN Ampoule 3. Miracle Healer Cream (for acne)
4. Daytime: Always apply recovery balm
Effective use of EGF (for wrinkles and dry skin)
1. Apply thoroughly after using the Aroma Healing Mist. 2. Apply 2-3 times while allowing it to absorb. 3. Effect: Highly effective in improving wrinkles and caring for aging skin.
Key points of double cleansing
1. The removal of waste products is more effective when lathered before use. 2. In salons (shops), lathering and using it once is sufficient. • Order of use: Tea tree cleanser → Snow cream → Soothing gel. 3. If you wear heavy makeup at home, it is best to lather and wash your face twice.
Tips for washing your face at home
1. Wash your face with cleanser every night except the first night after the implant solution treatment. 2. Wet your hands, lather, and gently rub around your nose. 3. If you wear heavy makeup, wash your face twice. 4. Apply aroma healing mist immediately after washing your face to moisturize and adjust the pH balance.
Morning Face Washing/Skin Care Tips 1. Wash your face with a cleanser in the morning if:
• Acne-prone skin • Oily skin • If you sweat a lot while sleeping 2. In all other cases, simply washing with water in the morning is sufficient.
3. Morning skincare (about twice a week)
• Apply snow cream as soon as you wake up. • Once it dries, gently massage it in. • Then, rinse with water.
2. Treatment and care methods [by problem]
These are questions about skin problems such as acne, blemishes, and sensitive skin, as well as treatments and care methods for specific areas of the body.
Treatment points for customers with acne scars
1. Treatment frequency and method • Once a week, apply light pressure and massage 10 to 15 times per area • Maximize exfoliation of dead skin cells
2. Recommended frequency • First to fourth sessions: once a week • 5th session and beyond: once every two weeks
3. Home Care • Apply recovery balm regularly
Patient history: Over a decade ago, she began using herbal peeling at home every day, which resulted in redness of the face. She visited a dermatologist and received prescribed medication, but the condition did not improve. She had a reaction to lotions and other products, but was unable to use vitamin C or oil. Treatment history:
1. RF electroporation (except for vitamin C)
• Redness improved after treatment, but returned the next day
2. Photofacial (IPL + RF for redness) • There was some improvement after the treatment, but the redness returned at night.
3. Iontophoresis (without vitamin C)
• No change after treatment
• Finish with aroma healing mist and recovery balm
• Home care guidance: Sufficient moisturizing + UV protection suggestions for the future • Treatment with mild glutathione mela shot • Device treatment using lifting gel
A3: This is the best way!
• Salon care • Mix Snow Cream → Glutathione Mela Shot + Lifting Gel and apply with the device • Place a rose mask pack that has been chilled in the refrigerator on your face • Finish by applying a recovery balm
• Home care • Morning: Aroma healing mist → EGF ampoule → Glutathione Mela shot → Recovery balm • Evening: Aroma healing mist → PDRN ampoule → Ceramide Ricell cream
*You can expect results by continuing to do this every day.
Precautions regarding treatment for atopic dermatitis
1. As a general rule, steroid use should be discontinued before treatment begins.
2. Because itching is likely to occur, it is recommended to take allergy medication such as Zyrtec rather than steroids during the treatment.
3. For atopic skin, consistent treatments can be effective. Apply recovery balm thoroughly.
4. Long-term steroid use can cause skin with visible blood vessels (capillaries) or keloid skin.
5. Keep cosmetics to a minimum and only use aroma healing mist, ceramide re-cell cream, and recovery balm.
6. Continue with skin implants to gradually improve your skin to a healthy state. If you experience itching, you can take allergy medication.
7. Try to stop using steroid ointments.
Skin problems
Questions about pigmentation after using EXOMERE: 1. After starting use, pigmentation has appeared in several places where it had not previously appeared (especially around the eyes). Is it okay to continue using it? 2. Is this kind of phenomenon actually possible? 3. Are there any effective methods, such as the number of implants, for treating these spots, pigmentation, and melasma?
A9: Treatment and home care tips for dark spots and pigmentation
1. During implant treatment: Press and inject into the area with spots. 2. Home care before going to bed:
• Glutathione Mela Shot Solution → Ceramide Ricell Cream 3. Since dark spots are more likely to appear during periods of strong sunlight, it is important to apply the product steadily. 4. Good results can be expected from long-term, sustained management of dark spots.
Age spots and pigmentation
Consultations regarding back treatments 1. Is it possible to treat a client who wants to get their back in shape for their wedding using EXOMERE? 2. My back appears to have keratosis pilaris, how should I treat it? 3. Is it appropriate to use soothing gel as home care?
A1: Back care treatment flow (recommended once a week)
1. Back cleansing and massage • Massage the entire back with tea tree cleanser → Wipe with a warm towel
2. Exfoliating care • Apply Snow Cream generously without water → Massage to remove dead skin cells
3. Implant Solution • Apply to dark sebum areas → Massage firmly • Cellulite-dissolving effect smooths the back and creates a slimmer appearance
4. Moisturizing care • Apply soothing gel to the entire back • If dryness is a concern, massage while spraying aroma healing mist.
5. Finishing touch: Cover your entire back with a warm towel and leave it for 10-15 minutes. Then gently pat it dry and finish with an aroma healing mist.
Supplementary Information • It is effective to remove black sebum (the area that looks like a mole) with a special tool. Future Care • Initial intensive care: Use Implant Solution in combination to expect quick improvement • Once sebum and keratin have settled: Simple care is sufficient • Tea tree cleanser → Snow cream → Soothing gel (+ Aroma healing mist)
Questions about neck treatments at salons: 1. Is it better to apply gel after cleanser/peeling? 2. What is the procedure for treatments when included in the salon menu?
A6: Neck treatment procedure (for salon use)
1. Tea tree cleanser 2. Soothing gel 3. Device or hand massage 4. Fold the rose mask pack in half and apply it to your neck, then remove it after 20 minutes.
Q4: Regarding treatment for dark spots caused by low-temperature burns below both knees. • Treatment method: Lifting gel + device treatment → Glutathione Mela Shot + Recell Cream application. • What I want to confirm: Can I expect results from this treatment?
A4: For burn scars on the knee:
• 3.5 million shots of skin strengthening treatment • Apply pressure and rub in • Apply recovery balm to finish • Perform approximately twice a week
Body care (back, neck, knees)
3. Q&A about the treatment
These are questions regarding precautions to take before undergoing treatment and possible reactions and problems that may occur after treatment.
Q7: Questions about EXOMERE Facial after cosmetic surgery 1. Can EXOMERE Facial be performed on clients who have had lip sagging, cheek thread lifts, or rhinoplasty? 2. How long can I safely wait after cosmetic surgery before undergoing EXOMERE Facial?
A7: Guidelines for EXOMERE facial treatment after cosmetic surgery
1. Botox/filler: Possible from one month after the procedure. 2. Lifting surgery: Possible from three months after the procedure when the effects start to return. 3. Nose surgery: Possible from one month after the procedure. However, please avoid massaging the nose treatment area.
Precautions before treatment
Q11: Questions about what to do after the Implant Solution procedure: What should I do if the bumps and itching don't go away after two days after the second procedure?
A11: Treatment points for customers with acne and keloid skin
1. If you have acne-prone skin, first check whether you are using an ointment. If you are using an ointment, you can expect inflammation to subside after at least 4-5 sessions. If you are not using an ointment, apply less pressure and apply recovery balm thoroughly.
2. Keloid skin characteristics: • Bumpy and itchy • Apply aromatherapy healing mist frequently and recovery balm • In case of severe itching, allergy medication can be taken
3. If keloid skin is suspected • Apply a slightly weaker treatment • Depending on the itching, take allergy medicine, use cold mist or cold towels • You can expect results if you apply the treatment consistently for about 10 times.
Q13: Consultation regarding the appearance of red dots (small pimples) after treatment. • Treatment frequency: Once every two weeks, 5 treatments in total. • Progress: Several small red dots appeared 2-3 days after treatment, but they did not become inflamed and subsided within a few days. • Home care: Uses aroma healing mist, glutathione mela shot, ceramide recell, and recovery balm. • Skin condition: Pores have shrunk, craters are improving, and the face line and skin tone have improved. • Points to confirm: 1. What are the reasons and causes for the small pimples still appearing? 2. Is it normal for the reaction to continue even after the 5th treatment?
A13: How to deal with red spots (sensitive skin/acne-prone skin) and post-treatment care
1. Causes of red spots • Sensitive skin or excessive waste in the skin • Solution • Apply the rose mask pack for a slightly longer time and use plenty of healing mist (use a rose mask pack that has been refrigerated)
• When massaging, do not exceed 10 times per area. • Massage for skin implants should be limited to 10 minutes. • Patient treatment is required for acne-prone skin, improving the skin's condition. • Whiteheads and small pus are popped with a disposable needle and then wiped off with disinfectant cotton.
2. Care for 3 days after the procedure • Do not use Glutathione Mela Shot Solution for 3 days after the skin implant • Morning: Aroma Healing Mist → Ceramide Lysel (small amount)
• Recovery balm: once in the morning and once in the afternoon • Night: Aromatherapy healing mist → Ceramide Lysel cream • For those with acne or sensitive skin, start using glutathione mela shot solution 3 days after the microneedle treatment • Apply aromatherapy healing mist as needed